Understanding your billing statement

Your monthly statement summarizes every charge, credit, and payment for the period. This article explains how to read it.

Statement sections

  • Opening balance carried over from the previous period.
  • Charges for the current period, itemized by date.
  • Payments and credits applied during the period.
  • Closing balance due.

Downloading a copy

Open Billing → Statements and select a period to download a PDF. Statements are retained for 24 months for your records.

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