Common error codes

When something goes wrong the platform returns a clear status code. This reference explains the most common ones and what to do about them.

What the codes mean

  • 400 — the request was malformed; check required fields.
  • 401 — missing or invalid API key.
  • 403 — the key lacks permission for this action.
  • 404 — the requested record does not exist.
  • 429 — you have hit the rate limit; slow down and retry.

Still stuck?

Capture the full response body and the request id, then open a support ticket so we can trace it quickly.

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