Search Knowledge Base Articles

Managing the Knowledge Base via the API

You can create and maintain help-center content programmatically. This is handy for bulk imports or for keeping docs in sync with another system.

Groups and articles

Create a group first, then create articles that reference its id:

POST /api/v1/knowledge-base/groupsPOST /api/v1/knowledge-base
  • The article description field accepts HTML.
  • Set articlegroup to a real group id.
  • Use active to publish or hide an article.

Listing content

Retrieve everything with GET /api/v1/knowledge-base and GET /api/v1/knowledge-base/groups.

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